Gimx application Crashes

Need help? Ask here and someone will help
njhnjh666
Posts: 7
Joined: Wed Jan 18, 2017 5:21 pm

Gimx application Crashes

Post by njhnjh666 » Fri Mar 17, 2017 5:41 pm

All is in the title. Whether I open gimx-launcher, gimx-config, the apps launch fine but if I click on anything I get a "Gimx stopped working"

I used the event viewer and noticed that it's caused by ntdll.dll

I already had that problem and it fixed itself without me doing anything. But now I can't use gimw at all since it keeps crashing. I ran it in safe mode fine tho.

I tried doing sfc /scannow with no avail and tried updating nvidia drivers.

I'm currently stuck, as I feel like i've tried anything.

njhnjh666
Posts: 7
Joined: Wed Jan 18, 2017 5:21 pm

Re: Gimx application Crashes

Post by njhnjh666 » Fri Mar 17, 2017 8:19 pm

Update : I removed my bluetooth dongle and the game mode started working. But everything else doesn't work.

Edit : It launches fine, but if I just made an input (press a button) it crashes.

User avatar
Matlo
Posts: 5023
Joined: Wed Jul 06, 2011 7:01 am
Location: France
Contact:

Re: Gimx application Crashes

Post by Matlo » Fri Mar 17, 2017 9:47 pm

Did you apply all Windows updates?
GIMX creator Donate Shop

njhnjh666
Posts: 7
Joined: Wed Jan 18, 2017 5:21 pm

Re: Gimx application Crashes

Post by njhnjh666 » Sun Mar 19, 2017 8:12 pm

Yes... Unfortunately it again fixed itself
..

redion1992
Posts: 15
Joined: Wed Dec 13, 2017 3:19 pm

Re: Gimx application Crashes

Post by redion1992 » Wed Dec 13, 2017 3:25 pm

I'm having the same issue, with GIMX crashing on startup. It gets as far as logging "using default refresh period: 5.00ms" to console, if run using the command line "gimx.exe --config "LogitechG27_G29.xml" --port COM1", before crashing. It only logs "windows/gprio.c:23 gprio: failed to set priority class", with a blank log.txt, if run from Gimx-launcher. I also have Gimx-launcher crashing if I click Check, and Gimx-config crashes if launched from Gimx-launcher, but not if run directly.

GIMX v6.11 x64, Win10 x64. Latest updates as of 14/12/17.

Event Viewer throws the following event details (all are extremely similar, Exception code and Fault offset never change.)

Code: Select all

Faulting application name: gimx.exe, version: 0.0.0.0, time stamp: 0x5a0a144d
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0x493793ea
Exception code: 0xc0000374
Fault offset: 0x00000000000f87bb
Faulting process ID: 0xb20
Faulting application start time: 0x01d374267684171e
Faulting application path: C:\Program Files\GIMX\gimx.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
This only occurs on one of my computers, however it's the one I want to run GIMX on permanently (of course). I'm happy to test with other machines, though.

User avatar
Matlo
Posts: 5023
Joined: Wed Jul 06, 2011 7:01 am
Location: France
Contact:

Re: Gimx application Crashes

Post by Matlo » Fri Dec 15, 2017 6:18 am

Hi,

Thanks for reporting.
Could you please generate a crash dump for gimx.exe?
There are details on how to achieve this here: https://kb.acronis.com/content/27931
GIMX creator Donate Shop

redion1992
Posts: 15
Joined: Wed Dec 13, 2017 3:19 pm

Re: Gimx application Crashes

Post by redion1992 » Sun Dec 17, 2017 12:15 pm

OK, crash dump generated. Download here. It got a bit further today before crashing - here's the full log:

Code: Select all

windows/gprio.c:23 gprio: failed to set priority class
global option -c with value `LogitechG27_G29.xml'
controller #1: option -p with value `COM1'
now reading arguments for controller #2
subpos flag is set
force_updates flag is set
USB adapter detected, controller type is: G29 PS4.
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x25
unhandled descriptor type: 0x24
unhandled descriptor type: 0x24
unhandled descriptor type: 0x25
Timer resolution: min=156250 max=5000 current=5007
rounding timer period to 500
using default refresh period: 5.00ms
windows/rawinput.c:469 init_device: GetRawInputDeviceInfo failed with error: The operation completed successfully.

windows/rawinput.c:469 init_device: GetRawInputDeviceInfo failed with error: The operation completed successfully.

windows/rawinput.c:469 init_device: GetRawInputDeviceInfo failed with error: The operation completed successfully.

windows/rawinput.c:469 init_device: GetRawInputDeviceInfo failed with error: The operation completed successfully.

windows/rawinput.c:469 init_device: GetRawInputDeviceInfo failed with error: The operation completed successfully.

windows/rawinput.c:469 init_device: GetRawInputDeviceInfo failed with error: The operation completed successfully.

FFB device: Logitech G27 Racing Wheel USB 0 (direct translation).
Press the PS button to activate the controller.
rounding timer period to 4506
However, after rebooting and testing again, the log only got as far as previously stated.

By the same token, I tried genrating a log for gimx-config.exe, and this time it actually opened from the launcher when trying to produce a dump, but not when not trying to!

User avatar
Matlo
Posts: 5023
Joined: Wed Jul 06, 2011 7:01 am
Location: France
Contact:

Re: Gimx application Crashes

Post by Matlo » Wed Dec 20, 2017 10:35 pm

Hi,

I think I may have fixed the crash, but I'm unsure as I am not reproducing on my setup.

Could you please test the following GIMX 7.0 beta?

https://gimx.fr/download/2a7c5e3baff947 ... x86_64.exe
GIMX creator Donate Shop

redion1992
Posts: 15
Joined: Wed Dec 13, 2017 3:19 pm

Re: Gimx application Crashes

Post by redion1992 » Thu Dec 28, 2017 9:39 am

Unfortunately, it's not fixed the issue for me. I think there is some issue with my system resuming from sleep, as after it goes to sleep once, I can no longer use ProcDump - it keeps on giving an error stating "A device attached to the system is not functioning (0x0000001F, 31)". This may also be contributing to the earlier-noticed behaviour where it behaved differently after reboot.

Again, the Exception code and Fault offset haven't changed between versions.

At this point, there's enough issues with the computer that I'm going to do a repair install, and see if that improves things.

User avatar
Matlo
Posts: 5023
Joined: Wed Jul 06, 2011 7:01 am
Location: France
Contact:

Re: Gimx application Crashes

Post by Matlo » Thu Dec 28, 2017 8:48 pm

Could you please provide me a teamviewer access to the faulty computer?
GIMX creator Donate Shop

Post Reply