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Gimx crashes on windows 7x64

Posted: Wed Jan 18, 2017 5:24 pm
by njhnjh666
Hello,

I'm running a pc on windows 7 64 bits and I can't use gimx at all.
Launching the launcher works fine, but if i click on edit config file, I get a "editor for gimx stopped working"

I don't have more info, since I haven't even started playing, I can't get the editor to work.

Edit : also i tried on my w10 laptop and it works no problem. I tried reinstalling older gimx and no success. I also tried switching between x86-x64, but it only changes when the program crashes.

Sorry for my english, I'm french

Re: Gimx crashes on windows 7x64

Posted: Wed Jan 18, 2017 9:45 pm
by psi3000
Did you try the other drivers by using the Azdig program? the original drivers are known to cause issues on some systems.

Re: Gimx crashes on windows 7x64

Posted: Wed Jan 18, 2017 9:47 pm
by psi3000
Oh, this is only for the Xone I believe, sorry should have mentioned that.

Re: Gimx crashes on windows 7x64

Posted: Wed Jan 18, 2017 9:52 pm
by Matlo
For which GIMX version do the crashes happen? Could you make a screenshot of the crash and post it?

My advice is to check first that all windows updates have been installed, and then install latest GIMX software (6.3 at this time).

Re: Gimx crashes on windows 7x64

Posted: Wed Jan 18, 2017 10:21 pm
by njhnjh666
Gimx 6.3
All windows update installed

Image

Image

This is on 6.3 x64 after clicking the "check" button

Image

6.3 x64 after clicking on a button, then pressing a key on the keyboard to set it.

Re: Gimx crashes on windows 7x64

Posted: Thu Jan 19, 2017 3:30 pm
by DoM__
Have you allready gave a look at the eventviewer ?

if not do the following steps:

1. Start GIMX until the crash appears
2. Look at the more detailed error description or close the application.
3. Press "Win+R" in the run field type: eventvwr.msc and then press "OK"
4. Navigate to Windows Logs > Application - and look for errors or post try to google it and post it here on the forum too.

PS: Here is a video tutorial for the Windows Event Viewer:
https://www.youtube.com/watch?v=J6vUOyxmU1o

Greets DoM__

Re: Gimx crashes on windows 7x64

Posted: Thu Jan 19, 2017 6:06 pm
by njhnjh666
Laright I tried it, and this is what I get :

Image

I tried to ggogle the issue, but most of the fixes are "reinstall the software"

Re: Gimx crashes on windows 7x64

Posted: Sat Jan 21, 2017 8:10 am
by njhnjh666
Alright I fixed it!!!

Re: Gimx crashes on windows 7x64

Posted: Sat Jan 21, 2017 11:08 am
by Matlo
Please let me know what the problem was, and how you fixed it. It will help in case someone has the same issue.