The controller stops working after 8 minutes

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sharkbun
Posts: 4
Joined: Mon Feb 28, 2022 2:28 am

Re: The controller stops working after 8 minutes

Post by sharkbun »

Update: followed the sequence of suggested steps. Was able to play two laps of Nurburgring without losing the controller wheels.

Thank you, you guys are the best.
BrokeNPie
Posts: 4
Joined: Wed Jan 26, 2022 7:27 pm

Re: The controller stops working after 8 minutes

Post by BrokeNPie »

Unfortunately nothing helped:(
gamechanger
Posts: 49
Joined: Sun Feb 06, 2022 6:04 pm

Re: The controller stops working after 8 minutes

Post by gamechanger »

BrokeNPie wrote: Fri Mar 04, 2022 10:58 pm Unfortunately nothing helped:(
are you using PS4 console or PS5 ?
or are you sure your DualShock 4 is the authenticate product ?
GeekyDeaks
Posts: 46
Joined: Wed Feb 16, 2022 9:44 am

Re: The controller stops working after 8 minutes

Post by GeekyDeaks »

gamechanger wrote: Sat Mar 05, 2022 6:59 am are you using PS4 console or PS5 ?
or are you sure your DualShock 4 is the authenticate product ?
Oh, I didn't realise the other user wasn't the OP...

Looking back, I can see they said they are on a PS4 Slim and in the logs the controller has the ID for a DS4 rev 2

Code: Select all

found pass-through device 0x054c:0x09cc
If it's 100% certain the DS4 was off when connecting it to the PC, then the only thing I can think of is a USB issue. There is an option to 'power save' on USB ports. Might be worth checking that is not set, although the OP did state they used a different PC, so bit of a long shot. When I am next on my rig I'll see what debug options are available to log the authentication pass-through.
gamechanger
Posts: 49
Joined: Sun Feb 06, 2022 6:04 pm

Re: The controller stops working after 8 minutes

Post by gamechanger »

GeekyDeaks wrote: Sat Mar 05, 2022 8:24 am
gamechanger wrote: Sat Mar 05, 2022 6:59 am are you using PS4 console or PS5 ?
or are you sure your DualShock 4 is the authenticate product ?
Oh, I didn't realise the other user wasn't the OP...

Looking back, I can see they said they are on a PS4 Slim and in the logs the controller has the ID for a DS4 rev 2

Code: Select all

found pass-through device 0x054c:0x09cc
If it's 100% certain the DS4 was off when connecting it to the PC, then the only thing I can think of is a USB issue. There is an option to 'power save' on USB ports. Might be worth checking that is not set, although the OP did state they used a different PC, so bit of a long shot. When I am next on my rig I'll see what debug options are available to log the authentication pass-through.
some users are using USB hub, try to plug the DS4 to the mainboard directly instead. and I suspect some AMD chipset board is actually having some compatibility issues ( like HP reverb G2 VR )
sharkbun2022
Posts: 1
Joined: Mon Mar 07, 2022 2:15 am

Re: The controller stops working after 8 minutes

Post by sharkbun2022 »

Please make sure you power on the PS4 using the power button on the console, not from the DS4. Also, I used the PS button in G25 rather on the DS4. My DS4 controller is only connected to the PC and is not on for entire time.

Hope this will help.
ihedg
Posts: 1
Joined: Sun Aug 14, 2022 4:12 pm

Re: The controller stops working after 8 minutes

Post by ihedg »

gamechanger wrote: Sat Mar 05, 2022 6:59 am
BrokeNPie wrote: Fri Mar 04, 2022 10:58 pm Unfortunately nothing helped:(
are you using PS4 console or PS5 ?
or are you sure your DualShock 4 is the authenticate product ?
Hello,

What about PS5? I have the same issue, but any recommendations didn't work for me yet.

Thanks in advance!
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