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No Bluetooth Dongle detected - internal laptop bluetooth ad

Posted: Mon Jul 16, 2012 9:13 pm
by Aure217
Hi all,
I don't really have any idea what's going on here.
Any help with diagnostics would be appreciated.
Or a link to some article to read.

Basically, when I launch Gimx-bluetooth, it says "No Bluetooth Dongle Detected", and the info for the BT adapter is blank.

I am running on Ubuntu 11.10.
The Laptop is HP Envy 17.
Not sure what the BT adapter is (Intel?).

I don't know how to verify that BT is working too.

Any assistance would be appreciated.

thanks!

Re: No Bluetooth Dongle detected - internal laptop bluetooth

Posted: Mon Jul 16, 2012 10:51 pm
by Ivar
Hi

I'm new to this also, but in my experience Gimx is pretty good in detecting BT, so most likely your BT adapter is not compatible :?

//Ivar

Re: No Bluetooth Dongle detected - internal laptop bluetooth

Posted: Mon Jul 16, 2012 10:55 pm
by Aure217
Hi
it seems like the internal adapter (Broadcom I think) is not detected by Ubuntu. (It's fine in Windows, so there is an adapter in there)

Re: No Bluetooth Dongle detected - internal laptop bluetooth

Posted: Mon Jul 16, 2012 10:59 pm
by Ivar
Try running

Code: Select all

lsusb
in terminal to see if it's detected.

//ivar

Re: No Bluetooth Dongle detected - internal laptop bluetooth

Posted: Tue Jul 17, 2012 12:12 pm
by Aure217
Hi. Thanks btw.
Does lsusb detect internal devices too? Well I guess it depends on how the manufacturer has wired it.
[edit] I think it is wired up as a USB devce. I did like hciconfig on a working OS (Ubuntu 12.04) or something and it suggested it was a USB connection.

As a remark, Ubuntu 12.04 detects my BT adapter out of the box. Any idea if I can upgrade some isolated component of Ubuntu to detect it? How is the progress on the 12.04 latency issue anyway?

Output pasted below.

Lilith:~$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 002: ID 192f:0716 Avago Technologies, Pte.
Bus 002 Device 004: ID 064e:e258 Suyin Corp.
Bus 002 Device 005: ID 0424:b832 Standard Microsystems Corp.
Bus 001 Device 003: ID 0a5c:21e1 Broadcom Corp.

Re: No Bluetooth Dongle detected - internal laptop bluetooth

Posted: Tue Jul 17, 2012 9:16 pm
by Ivar
Hi
Does lsusb detect internal devices too?
Well.. at least mine does on a Dell XPS M1330 :)

I did a quick search on Google for your BT card "0a5c:21e1 Broadcom Corp" and it might seem theres poor support for that interface in Ubuntu.
Try a search yourself and see if any kernel patches is out there :)

//Ivar